{"theme":"toeic-white-green","headingTag":"h3","goBackText":"Back","disableMultiClose":false,"title":"TOEIC Tests with remote proctoring","searchPlaceholder":"Search","searchEnable":true,"errorMessage":"Your search didn’t yield any results. Please try using a different keyword.","tableborder":true,"dataLayer":{},"questions":[{"title":"How do I register for a TOEIC® test with remote proctoring?","accordionContent":"\u003cp\u003eOur remote TOEIC® test is not available for sale on our website. To take this test, you must go Registration for a TOEIC® test with remote proctoring is only possible through academic institutions or training centers for their own students/learners.\u0026nbsp; \u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf you are an individual, please \u003ca href\u003d\"https://www.etsglobal.org/de/en/partner/search\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eregister for a TOEIC test at a test center.\u003c/a\u003e\u003c/p\u003e\r\n"},{"title":"When and how will I obtain my TOEIC score?","accordionContent":"\u003cp\u003eYour digital score report will be available on your online account in the “Past tests” section.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf you ordered any printed documents such as paper score reports and/or certificates, these will be sent to the address specified on your order.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003ePlease enquire with your academic institution or training center if your took your test through one of these organizations.\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Listening and Reading\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eWith remote proctoring\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days* after the test date\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eIn a test center:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eOnline (on a computer or tablet): 3 to 5 hours* after the end of the test\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based: 10 to 15 calendar days** after receipt of the answer sheets\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based with Express Scoring: 2 to 5 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;4-Skills\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eWith remote proctoring and at a test center:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days* after the test date\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Speaking and Writing\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eIn a test center\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e7 calendar days** after the test date\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e\u003cb\u003eTOEIC®\u0026nbsp;Bridge\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eIn a test center\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eOnline (on computer or tablet): 3 to 5 hours* after the end of the test\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based: 7 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003ePaper-based with Express Scoring: 3 calendar days** after receipt of the answer sheets\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003e* These scoring times are not guaranted in the event of technical problems or unexpected maintenances. If any of these events occur, the score will be delivered as soon as possible.\u003c/p\u003e\r\n\u003cp\u003e\u003ci\u003e** Estimations based on a postal shipment and can vary depending on the test location.\u0026nbsp; \u0026nbsp;\u003cbr\u003e\r\n Working days: excluding Saturdays, Sundays and public holidays.\u0026nbsp;\u003c/i\u003e\u003c/p\u003e\r\n"},{"title":"Where can I find information about the TOEIC test with remote proctoring?","accordionContent":"\u003cp\u003eTo find out more, please read \u003ca href\u003d\"/content/ets-org/language-master/de/home/toeic/test-takers/toeic-tests-with-remote-proctoring.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eTOEIC tests with remote proctoring\u003c/a\u003e.\u003c/p\u003e\r\n\u003cp\u003ePlease note that the TOEIC test with remote proctoring is not available to purchase as an individual.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"How to cancel/modify a TOEIC test date?","accordionContent":"\u003cp\u003e\u003cb\u003eChange date / add options :\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eYou will first need to cancel your registration and then make a new one according to the next available dates.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003eCancel a registration :\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003e1. Vouchers\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eCancel before the test appointment time and the voucher will be reactivated with the same validity conditions. You will then be able to register again using the same voucher.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003e2. Registration purchased through our website\u0026nbsp;\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003eBefore canceling your registration, please acknowledge our refund policy as part of our terms and conditions (article 7.3).\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003e\u003cb\u003e3. Steps to cancel a registration\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n\u003col\u003e\r\n\u003cli\u003eLog in to your account\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eOpen the \u0026quot;Tests to come\u0026quot; tab\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eClick on \u0026quot;+ Manage my registration\u0026quot;\u0026nbsp;\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eThen, click on \u0026quot;•••\u0026quot; to the right of the box\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eFinally, click on \u0026quot;Cancel my registration\u0026quot;\u0026nbsp;\u003c/li\u003e\r\n\u003c/ol\u003e\r\n\u003cp\u003eIf you don\u0027t have an account yet, follow these steps first:\u0026nbsp;\u003c/p\u003e\r\n\u003col\u003e\r\n\u003cli\u003eOpen the email \u0026quot;Your invoice is now available\u0026quot; or \u0026quot;Order confirmation\u0026quot;.\u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eAt the bottom of the page, click on the \u0026quot;My account\u0026quot; button and then create a new account, your registration will then be linked.\u003c/li\u003e\r\n\u003c/ol\u003e\r\n"},{"title":"I\u0027ve received a TOEIC voucher. How do I choose my date/register for the test?","accordionContent":"\u003cp\u003eClick on the link in the email you received, select your test date and register. \u003cb\u003eRemember to do so before the deadline\u003c/b\u003e.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eAt the end of your registration, please \u003cb\u003ecreate an account or log in to your existing account\u003c/b\u003e to access all the relevant information about your test.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eOnce your registration has been confirmed, you will receive a confirmation email.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"I haven\u0027t received the TOEIC voucher that was ordered for me. What should I do?","accordionContent":"\u003cp\u003ePlease check your Spam and Junk folders.\u0026nbsp; \u0026nbsp;\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf you haven\u0027t received it, please contact your training organization or higher education institution.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"My TOEIC voucher isn\u0027t working. What should I do?","accordionContent":"\u003cp\u003ePlease make sure you are using Google Chrome or Mozilla Firefox.\u0026nbsp; \u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eCheck the expiration date of the voucher and clear your browser\u0027s cache and cookies and try again.\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf the problem persists, please \u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003econtact us\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"When will I receive the email to complete the system check?","accordionContent":"\u003cul\u003e\r\n\u003cli\u003e\u003cb\u003eTOEIC 4-Skills and TOEIC Speaking tests\u003c/b\u003e : you will receive the email \u003cb\u003e48 hours\u003c/b\u003e before the test date.\u0026nbsp; \u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003e\u003cb\u003eTOEIC Listening and Reading test \u003c/b\u003e: you will receive the email\u003cb\u003e 72 hours\u003c/b\u003e before the test date.\u0026nbsp; \u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eIf you have not received anything after this time, please \u003ca href\u003d\"/content/ets-org/language-master/en/home/epn_directory.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003econtact us\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"When will I receive my TOEIC test with remote proctoring login link?","accordionContent":"\u003cp\u003eYou will receive the link to the test once you have successfully completed the system check.\u003c/p\u003e\r\n\u003cp\u003ePlease refer to the email you received, click on the link and complete step “1) Configure my devices”.\u003c/p\u003e\r\n\u003cp\u003e\u003cimg src\u003d\"/content/dam/ets-org/eu/brands/toeic/system-check.png\" alt\u003d\"\"\u003e\u003c/p\u003e\r\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"What are the technical requirements?","accordionContent":"\u003cp\u003eYou can check this in the\u0026nbsp;\u003ca href\u003d\"/content/dam/ets-org/de/pdfs/toeic/toeic-test-examinee-handbook.pdf\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eexaminee handbook\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"I\u0027m having problems with the setup. Who should I contact?","accordionContent":"\u003cp\u003eIf you encounter an issue before or on the day of the test, you can contact ProctorExam via the chat Please read the\u0026nbsp;\u003ca href\u003d\"https://proctorexam.com/test-taker-support/\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eProctor Exam help pages\u003c/a\u003e.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\r\n\u003cp\u003eIf the problem persists, you can contact ProctorExam\u0027s technical support team via the chat button on the right-hand side of your screen.\u003cimg src\u003d\"/content/dam/ets-org/eu/brands/toeic/essential-steps.png\" alt\u003d\"\"\u003e\u003c/p\u003e\r\n\u003cp\u003e\u003cimg src\u003d\"/content/dam/ets-org/de/brands/toeic/Essentials-step.png\" alt\u003d\"\"\u003e\u003c/p\u003e\r\n"},{"title":"Which identification documents shall I bring on the test day?","accordionContent":"\u003cp\u003eOn the test day, you must have an\u0026nbsp;\u003cb\u003eacceptable\u003c/b\u003e\u0026nbsp;and\u003cb\u003e\u0026nbsp;valid\u003c/b\u003e\u0026nbsp;ID (not expired) with a signature and a recent photograph to be admitted to a test center.\u003c/p\u003e\r\n\u003cp\u003eWe remind you that in France, the identity card is valid for an additional 5 years, if it was issued to an adult (+18 years old) between 2006 and 2013. You can find more information about this\u0026nbsp;here. If this is your case and it corresponds to the criteria mentioned above, you can be admitted to the test center.\u003c/p\u003e\r\n\u003cp\u003eAcceptable primary identification documents:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eFor\u0026nbsp;\u003cb\u003eEU test takers taking a test in a EU or Schengen Area member country:\u003c/b\u003e national identity card or passport\u003c/li\u003e\r\n\u003cli\u003eFor\u0026nbsp;\u003cb\u003enon EU test takers taking a test in a EU or Schengen Area member country:\u003c/b\u003e passport or residence permit issued by a EU or Schengen Area member country (IMPORTANT: residence permits are also accepted for those with refugee status)\u003c/li\u003e\r\n\u003cli\u003eFor test takers who are taking the test in their\u0026nbsp;\u003cb\u003ecountry of citizenship:\u003c/b\u003e driver\u0027s license or military identification card are also accepted.\u003c/li\u003e\r\n\u003cli\u003eFor tests taken\u0026nbsp;\u003cb\u003eoutside the EU and outside the country of citizenship\u003c/b\u003e, only a\u0026nbsp;\u003cb\u003epassport\u003c/b\u003e\u0026nbsp;will be accepted.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eAs a reminder, only\u0026nbsp;\u003cb\u003evalid,\u0026nbsp;original\u0026nbsp;identity documents with a signature and a recent photograph\u003c/b\u003e\u0026nbsp;are accepted.\u003c/p\u003e\r\n\u003cp\u003eFor more information, do not hesitate to check the Examinee Handbook related to the test you wish to take.\u003c/p\u003e\r\n"},{"title":"I couldn\u0027t connect to the test, what should I do?","accordionContent":"\u003cp\u003eIf you do not log in for the test, you will be marked as a No Show.\u0026nbsp; \u0026nbsp;\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eWere you registered with a voucher? Your voucher will be automatically reactivated once.\u0026nbsp; \u0026nbsp;\u003c/li\u003e\r\n\u003cli\u003eWere you registered directly with a training organization or an academic institution? Please contact them.\u0026nbsp;\u003c/li\u003e\r\n\u003c/ul\u003e\r\n"},{"title":"What are the best practices for taking the TOEIC test with remote proctoring?","accordionContent":"\u003cp\u003ePlease read the following page for information:\u0026nbsp;\u003ca href\u003d\"/content/ets-org/language-master/de/home/toeic/test-takers/toeic-tests-with-remote-proctoring.html\" target\u003d\"_blank\" rel\u003d\"noopener noreferrer\"\u003eTOEIC test with remote proctoring\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"What happens if I disconnect from the testing platform?","accordionContent":"\u003cp\u003eReconnect to the testing platform by following the link in your convocation email. Your test will resume at the last question displayed before the interruption.\u0026nbsp;\u003c/p\u003e\r\n"},{"title":"What are the consequences of a technical problem during my test session?","accordionContent":"\u003cp\u003eWithin a maximum of 10 days from the date of your test, the test recordings will be reviewed by our team. \u0026nbsp;\u003cbr\u003e\r\nPlease wait, you will receive a notification by email at the end of the review process.\u0026nbsp;\u003c/p\u003e\r\n"}]}